Fatima and her team were outstanding. They were not only a lower price but their speed of service, SMS responses were amazing. *We actually found Chicago Baby Gear via Chatgpt after the other two companies ghosted us. Each of the other companies said they had availablity, took our card payment and charged us (more money) only to find out they canceled right before our trip - each of them. I would never used them again but Fatima and Chicago Baby Gear was just the best. Cant speak highly enough about them! No incentive here, just a great business. Brett June 2026 - Google Review

This is the second time I’ve booked with Fatima and we’ve had great experiences both times. She is so flexible and quick to respond with any questions. Fatima makes the drop off and pick up so seamless. She even threw in a toy package we didn’t reserve which was a hit with my two boys!! We will use her next time we’re in Chicago again :) Ashley May 2026- Google Review

A special thank you to Fatima, who was absolutely wonderful to work with. It is clear that helping people is not just her job—it genuinely means something to her. She truly goes the extra mile to make sure families feel supported and cared for. Fatima personally delivered and set up the equipment, checked in to ensure everything was going smoothly, and even sent instructional videos to help with using the items properly. What stood out most was how intentional and thoughtful she was in getting to know the family she was helping. She was responsible, respectful, attentive, and did everything she could to make the experience easy and stress free. Sharon June 2026 - Google Review